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TESTIMONIALS

At Sound Clarity we pride ourselves on our high quality customer service.  That’s why our customers are satisfied whether they have visited us online, over the phone, or in person.  We appreciate your comments and feedback. 

 

To provide feedback about our products or service, or if you have any questions, please click here for the contact form.  The experiences shared below are just a few from Sound Clarity’s many satisfied customers.

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Thank you, thank you! The item I ordered arrived. Very fine service indeed. The Triple Tell Timer will be perfect as a reminder tool for my teen-age grandson. He has ADHD and can't remember to turn in his homework! This will be a gift that keeps on giving. Thanks again.
-Judith R.
 

At the HLAA convention in Orlando, I purchased a Freedom Mach I. I tried it on the spot with my cell phone and was impressed that for the first time I can hear on it with my hearing aid in. I use the cell phone only when really necessary, but it was really annoying having to take the hearing aid out and struggle to hear on the phone. The same was true at home.  Since I got home, I tried your device and it works!  The volume is way down, and I can still hear. It's amazing.
-Vivien M.

You'll be pleased to know the Williams Sound PockeTalker I bought from you at the HLAA convention is amazing.  It is the best sound clarifier I have ever heard with.  It is great with music and fine in the car too.

-Robert S.

 

Thank you so much for your help in resolving this issue (functions of vibrating alarm clock) by e-mail. Phone conversations are very challenging for me at best!  Your high quality service is much appreciated.
-Trudy H.

 

Thank you very much for your quick and thorough response.   You have given me everything I need to ship my phone off (to the manufacturer for warranty work.)  I appreciate your help.  Your customer service is excellent.
-Debbie M.

 

I do a lot of copy editing and writing both of documents and websites. Customer service is key to every business, and it is refreshing to see how Sound Clarity handles its complaints. Your response time and supportive attitude speak volumes about you and your company.
-Judy V.

Hey, I received the stethoscope and it works great! (Your recommendation was correct and) the future looks brighter. Thanks!
-Kim C.

 

I received this item (Sonic Boom Alarm Clock and Bed Shaker) some days ago, tried it out, and it is working wonderfully! The bed vibrator is just what I needed. I will keep your company in mind for future products as my hearing loss seems permanent and may progress. I will also recommend your company to friends.
-Sharon B.

 

Thank you for your kind assistance. The package arrived in a timely and safe manner. We are grateful for your products (Pocketalker) here on an island where supplies are limited.
-Mother Dawn Marie

 

Thanks for your prompt reply and helpful questions. You solved my problem.  I love the (Freedom) phone.  After trying several a couple of years ago I have decided that this is definitely the best one.

-Rhoda M. 

Thank you!  These batteries are for my 90-year-old Dad in Omaha, and he was just amazed that I could buy them over the Internet! It sure is a pleasure doing business with a responsive and responsible organization like yours.

-Bill K. 

I ordered the Dry and Store Global last Thursday and received it on Monday!  Now that's fast service.  Thank you!  I emailed a couple of questions that I had and both times I received prompt replies.  That had a lot to do with my choice of purchasing item from Sound Clarity.  Well, that and the fact that your price was the lowest I found!  Thank you so much.  I will continue to shop with you! 

-Kay W.

 

Would that everyone with whom we do business could fill an order and mail a confirmation as speedily as Sound Clarity. The confirmation arrived at 11:00AM today.  Applause!  Thanks so much!

-Sylvia L.
 

First, let me thank you for the quick service you gave us. The telephone (Clarity P300) arrived very quickly.  It was great dealing with your courteous people and getting the service we received.

 

The telephone was interesting and when we installed it, Gloria, my wife's sister, who is partially paralyzed as the result of a stroke, got into it immediately. Her whole face lit up and it seemed she really liked the idea of pictures for the programmed dial. She was making calls the next day and was so excited that she was telling everyone who came into the room about her new telephone.  

 

Combining your good service and the pleasure of the instrument (at a reasonable price) made the whole venture one of real value.  Thanks for all you did to help us.  Our need for special equipment is going to be ongoing.  I have put you on my list of "Valued Vendors".  

-James J. 

 

I received my order today in fine shape.  Thank you for your prompt service.  I will be sure to recommend your website to others.

-Henry L.

 

Thank you for the fast reply and delivery of my order. I will surely purchase more products from you in the future.  Thanks again!

-Joe S.

 

Wow, you guys are fast at processing orders!  Thanks!

-Stephanie H.


I have a few catalogues from companies who deal with products for the deaf and hard of hearing.  I checked the prices in them and found your prices to be the best, even before the sale prices.  But it was your patience and help in explaining these products to me that made it an easy choice to go with Sound Clarity!  Your customer service department walked me through explanations of the products that I knew nothing about.  It is because of their advice that I am ordering from you, a new company to me, with confidence.  Again, thank you! 

-Jackie F.
 

I just wanted to thank you for your fine products such as the PockeTalker and Dialogue XL-40.  You have excellent professional service, quick delivery, and an easy to navigate website that gave me the confidence to use your company.  The products have been a lifesaver for my mother during my father's hospitalization. 

-Sandra G.


To provide feedback about our products or service, or if you have any questions, please click here for the contact form. 



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